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Searching WorkFlows Help

The WorkFlows client uses the Java Help™ technology for presenting and indexing help topics. Four methods of accessing WorkFlows Help topics are available.

For more information about navigating about the Help viewer, see About the Java Help Windows.

Context–sensitivity

It’s easy to access a help topic for the current wizard, search, helper, or gadget using the following methods.

Tip Use this search method to find a help topic within the wizard work flow.

Table of Contents

The Table of Contents (TOC) organizes help topics conceptually, primarily by module. The TOC folders are arranged as follows.

Index

The Index organizes help topics alphabetically, specifically grouping wizard topics with their properties topics, “about” topics, and FAQs. All available FAQs are listed alphabetically. Additional and alternate access points have been added to assist in finding help topics.

An index search feature is available. Type a phrase and the first instance of the phrase will be highlighted in the Index list. Press ENTER to view the next match.

In the Index search, you cannot search terms that begin with a diacritic or special character. This could cause the WorkFlows client to become unresponsive, and you may have to use Windows Task Manager to end the client program or restart your workstation. This is a known issue with the Java Help technology and will be corrected in a future version of Java Help.

Use this search method when you know the topic title, subject, or keyword.

Search

The Java Help full–text search uses a natural language search technology which analyzes your search text and locates specific passages where answers to your queries may be found.

To search the WorkFlows Help, type a natural language query, such as “billing a user,” in the Find text box on the Search tab. A list of topics with relevant passages will appear. Circles indicating relevance ranking will appear next to these topic titles, along with the number of times your query was matched in the topic. There are five possible rankings (from highest to lowest): full circle, ¾ full, ½ full, ¼ full, and empty.

By design, Java Help will only report up to 100 relevant match hits. The number of topics that appear in the list will depend on the number of relevant hits per topic. For instance, it’s possible that only five topics will appear in a list, if the sum of relevant hits in these topics is 100.

It is wise to refine your search with multi–word, natural language queries, rather than one term or keyword.

Use this search method to search questions, phrases, or keywords.

Because of Java search indexing limitations, you cannot search a term that contains a diacritic in the first character.

If you find that your search “hangs,” try typing a longer, natural language search, or type variant forms of your search terms. For instance, if you type “Display note” in the Find text box, and the search does not display results, simply type “Display notes.”

Stop Words

The following stop words are defined for the Java Help search.
a
about
after
all
also
am
an
and
another
any
are
as
at
be
because
been
before
being
between
both
but
by
came
can
come
copyright
corp
corporation
could
did
do
does
each
etc
for
from
get
goes
got
had
has
have
he
her
here
him
himself
his
how
if
in
inc
into
is
it
its
let
like
make
many
me
might
more
most
much
must
my
never
nor
not
now
of
off
on
one
only
or
other
our
out
over
own
reserved
rights
said
same
see
set
shall
she
should
since
so
some
still
such
take
than
that
the
their
them
then
there
these
they
this
those
though
through
to
too
under
us
use
very
was
way
we
well
were
what
when
where
which
while
who
why
will
with
would
yes
yet
you
your

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